Have a Question? We've Got Answers.

Our AI designer is a sophisticated 'agent' you talk to in plain English. You describe your brand and what you want (e.g., 'a minimalist box for a candle'), and it generates 3D models for you to review and edit in real-time. You can learn more on ourHow It Workspage.

We are a technology platform that integrates both! We provide the AI design tools and manage a vetted, global network of high-quality manufacturing partners. When you place an order, our system intelligently matches you with the best factory for your specific job to optimize for speed, cost, and quality.

Absolutely. Your designs, brand information, and all creative work are your intellectual property. They are kept confidential and secure. We are a tool to bring your vision to life, not a marketplace for designs.

Our standard minimum order quantity is500 unitsfor most products. This is designed to allow startups and small businesses to get started without a massive upfront investment. For larger orders, our system automatically provides volume discounts in your instant quote.

This is one of our key advantages. While traditional suppliers can take 1-2 months, our typical timeline from placing an order to it arriving at your door is between2-4 weeks, depending on the packaging complexity and final destination. Our AI-powered production network is optimized for speed.

Yes. After finalizing your design with the AI, you can place a small sample order to see and feel your packaging before committing to a full production run. We highly recommend this for ensuring you're 100% satisfied.

Sustainability is core to our mission. We offer a wide range of eco-friendly materials, including FSC-certified paper, paper with high post-consumer recycled content, and soy-based inks. Our partner factories are all held to high environmental and ethical standards, and many hold ISO and FSC certifications.

Yes. Many of our products, like specific paper tubes and boxes, can be produced with food-grade papers and linings. Please specify this requirement when using the AI designer or talking to our team to ensure the correct materials are used.